Anthropic rolls out Claude Duet, but enterprises aren’t ready

Anthropic joined the AI personal agent craze this week with the release of Claude Duet in research preview.

However, while all major frontier model makers now offer a personal work agent, enterprises are still far from using these agents or giving their employees access to them.

Duet is a proactive agent app built on Claude Opus 5.5. With the app, Claude completes tasks even when a user walks away; however, the agent checks before working on the user’s behalf.

Anthropic said it built Duet for professionals and small business owners. It is available as a standalone app for iOS and Android, on the web through Claude.ai, and as part of the Pro and Max plans.

With Duet, Anthropic becomes the latest AI vendor to enter the personal agent market. OpenAI introduced its personal agent, Dots, in September, and Google released Gemini Agent on Oct. 8.

All three agent releases followed the instant success of Meta Muse, a personal AI agent from the social media giant that manages tasks such as sending emails, booking travel, shopping and handling daily schedules. Meta is also trying to point Muse toward small business applications.

A prudent approach

While the Duet release appears a bit late, the vendor is taking a more cautious approach than competitors, said William McKeon-White, an analyst at Forrester Research

“I wouldn't say there's anything super unique about Duet, except the restraint in which it's being introduced,” he said.

Anthropic noted that Duet includes a dedicated classifier and safety-system prompts that guard against leakage of sensitive information. The classifier and prompt reject requests to share sensitive information, such as credit card numbers and government IDs. Users can direct Duet to buy things for their businesses using Stripe's digital wallet. Duet is restricted from users asking it to trade securities or move money among accounts.

Enterprises aren't there yet

About the Author

News Writer, AI Business