Insights from global conversations

We know that in order to fulfill our mission to build AI systems that benefit everyone, we need to spend significant time directly engaging people who are interacting with and affected by our technology. This is why, for four weeks in May and June, an OpenAI team led by our CEO Sam Altman traveled to 25 cities across 6 continents to speak with users, developers, policymakers, and the public, and hear about each community’s priorities for AI development and deployment. We are deeply grateful to the hosts and partners who helped make our trip a success.

The trip has helped us better understand the perspectives of users, developers, and government leaders around the world. With their feedback in mind, we are placing additional focus on these areas:

Making our products more useful, impactful, and accessible.The trip clarified our sense of what it takes for our products to be accessible and useful for users and developers around the world. We are working on changes to make it easier for people to guide our models toward responses that reflect a wider variety of individual needs and local cultures and contexts. We are also working toward better performance for languages other than English, considering not only lab benchmarks, but also how accurately and efficiently our models perform in the real-world deployment scenarios that matter most to our developers. And we are committed to continuing to make our pricing structure accessible for developers around the world.

We will have more to say in the weeks and months ahead in each of these areas. A warm thank you to everyone around the world who shared their perspectives and experiences with us.