Meta launches WhatsApp Business Tools MCP to let AI agents handle setup and testing

Meta has launched the WhatsApp Business Tools MCP, allowing AI agents such as Claude, Codex and ChatGPT to help set up WhatsApp Business messaging. The tool can handle tasks including account creation, phone number verification, Cloud API registration, templates and webhook testing.

Meta has launched a new approach for businesses to establish WhatsApp Business messaging with the assistance of AI agents. The tech giant on Tuesday, via the Meta for Developers blog, introduced the WhatsApp Business Tools MCP (Master Code Platform), a tool that integrates AI coding agents such as Claude, Cursor, Codex and ChatGPT with the WhatsApp Business Platform.

The new tool aims to make WhatsApp Business integration easier. Instead of switching between Meta's Developer Console, Business Manager, API documentation, and a code editor, developers can describe what they need to an AI agent and let it handle much of the setup.

AI agent can set up WhatsApp Business

Meta said the WhatsApp Business Tools MCP will enable users to create a WhatsApp Business Account, add and verify a phone number, register it to the Cloud API and review the necessary WhatsApp Terms of Service.

The agent can also determine if there are missing items, such as payment methods and business verification. This may help developers identify problems in setups before they begin testing their integration.

The MCP checks the authentication and permissions in the process, Meta said. Users log in via Facebook Login for Business and grant specific permissions. Changes to account settings require an authenticated user, the company said.

Templates, webhooks and testing

Businesses can also use the AI agent to develop and customise WhatsApp message templates. The user can explain the template they need, and the agent will create it and inform them of the template's approval status.

Meta expands its MCP tools

In cases where developers require WhatsApp-specific tools and API support, the two MCP servers are recommended for use together.

Pragya Singha Roy