Taisei Corporation shapes the next generation of talent with AI

Founded in 1917, Taisei Corporation is one of Japan’s leading construction companies. For more than a century, it has delivered projects in Japan and around the world, helping to build the social infrastructure that supports modern life.

Recently, a new question has come into focus: What should Taisei build next? The company began to ask whether its most important investment should be not only in buildings and infrastructure, but in people.

With this in mind, Taisei’s HR organization decided to introduce ChatGPT Enterprise as a cornerstone of its talent development strategy. Rather than treating generative AI as a simple productivity tool, Taisei positioned it as a technology for expanding human potential.

OpenAI Japan moved quickly and made an effort to understand our culture and our challenges. They stood beside us in our aim to develop people who can truly make AI their own.

Yasuo Tanaka, Chief Manager of Human Resources Training Center

Inside the rollout

While many companies look to AI mainly to improve efficiency, Taisei started from a different goal. The introduction of ChatGPT Enterprise was led by the HR organization with a clear focus on people development.

At the center of this decision was a belief that AI is more than a tool. It is something that can extend human potential and reshape how people work.

People development has long been a core management priority at Taisei, and ChatGPT Enterprise fits directly into that strategy. The aim was not simply to increase the number of AI users, but to create an environment where employees learn with AI and grow independently over time.

A Middle Out approach born on the front lines

For the company wide rollout of ChatGPT Enterprise, Taisei adopted an approach it calls Middle Out, combining direction from leadership with energy from the front lines.

Because of this approach, messages from the top reached the front line, and ideas from the front line spread across the organization.