How news organizations are using AI to advance their vital missions

Over the past year, we’ve continued working with news organizations to explore how AI can be most useful—helping with time-consuming tasks, enabling new reader experiences, and supporting stronger, more sustainable businesses.

Across the industry, reporters, editors, and businesses are using OpenAI technology to help journalists cover more ground, make decades of reporting searchable, reach audiences in new languages and formats, and turn complex information into faster decision-making. These tools are becoming embedded across all departments—including newsroom, product, and business workflows. For example, the American Journalism Project recently announced⁠(opens in a new window) our renewed support for its portfolio of dozens of publications spanning 38 states. We’re also proud to continue supporting the important work of both the Lenfest Institute for Journalism and WAN-IFRA⁠(opens in a new window).

While AI is an important tool, people remain at the very center of this work—from frontline journalism, to editorial direction, to critical business decisions.

The examples below—in the words of the news organizations themselves—are just a few of the many that demonstrate how AI is helping them strengthen journalism and the businesses that sustain it.

Empowering journalism

Publishers are finding many ways to put AI to work to enhance their research and reporting.

Growing audiences and enhancing reader experiences

Publishers are using AI to help people discover, explore, and engage with trusted journalism in more useful and personalized ways.

Strengthening the business of news

Publishers are also using AI to turn complex business information into useful insights and help their teams work more effectively.