Personalizing education with ChatGPT

Arizona State University⁠(opens in a new window) (ASU) is one of the largest public universities in the United States, serving 181,000 students in a given year and offering over 800 degree options. For nine straight years, U.S. News and World Report has named ASU the most innovative university in America. 

Today, ASU is enhancing educational outcomes by integrating ChatGPT Edu⁠(opens in a new window) into projects across teaching, research, and operations. Guided by the ASU charter, which prioritizes inclusion over exclusion, research benefiting the public, and responsibility for the communities they serve, ASU collaborates with OpenAI to use technology to deliver lifelong learning and drive human potential at a social scale. 

Democratizing higher education and creating ‘lifelong learners’

In the spring of 2024, ASU graduated 20,000 students—its largest class yet. “No two people learn in exactly the same way, and innovation has proven to be the most powerful asset that we have,” says Michael M. Crow, President of ASU. “Essential to ASU’s success is that we use technology, and now AI, to deliver lifelong learning and to drive human potential.” 

By bringing ChatGPT into higher education, ASU is setting a new precedent for universities to enhance learning, creativity, and student outcomes while remaining committed to leading in innovation and responsible use of technology. President Crow envisions a future where AI will continue transforming higher education, making it more personalized and inclusive. “Higher education in 50 years will be highly diversified, technologically enhanced, and throughout a person’s life.”

Deploying ChatGPT in over 200 projects

ASU adopted ChatGPT the same way it adopted other technology: by being intentional about its impact. “What we’ve learned at ASU is that if you want to focus on the impact of technology, start by asking the community what they want to solve for,” says Lev Gonick, ASU's Chief Information Officer.