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What Makes a Dialog Agent Useful?
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Hugging Face Blog

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What Makes a Dialog Agent Useful?

The techniques behind ChatGPT: RLHF, IFT, CoT, Red teaming, and more

This article has been translated to Chinese 简体中文.

A few weeks ago, ChatGPT emerged and launched the public discourse into a set of obscure acronyms: RLHF, SFT, IFT, CoT, and more, all attributed to the success of ChatGPT. What are these obscure acronyms and why are they so important? We surveyed all the important papers on these topics to categorize these works, summarize takeaways from what has been done, and share what remains to be shown.

Let’s start by looking at the landscape of language model based conversational agents. ChatGPT is not the first, in fact many organizations published their language model dialog agents before OpenAI, including Meta’s BlenderBot, Google’s LaMDA, DeepMind’s Sparrow, and Anthropic’s Assistant (a continued development of this agent without perfect attribution is also known as Claude). Some groups have also announced their plans to build a open-source chatbot and publicly shared a roadmap (LAION’s Open Assistant); others surely are doing so and have not announced it.

The following table compares these AI chatbots based on the details of their public access, training data, model architecture, and evaluation directions. ChatGPT is not documented so we instead share details about InstructGPT which is a instruction fine-tuned model from OpenAI that is believed to have served as a foundation of ChatGPT.

We observe that albeit there are many differences in the training data, model, and fine-tuning, there are also some commonalities. One common goal for all the above chatbots is instruction following , i.e., to follow user-specified instructions. For example, instructing ChatGPT to write a poem on fine-tuning.

From prediction text to following instructions:

Safely following instructions

Fine-tuning the models

Models fine-tuned with CoT have shown to perform much better on tasks involving commonsense, arithmetic, and symbolic reasoning as in Chung et al., ‘22.

Takeaways:

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